Your privacy matters to us. This Privacy Policy explains exactly what personal data cpo33 collects, why we collect it, how we use and protect it, and what rights you have as a Member of our platform.
cpo33 ("we", "us", "our", "the Company") is committed to protecting the privacy of every individual who interacts with our platform. We recognize that when you share personal information with us — whether at registration, during a deposit, or simply while browsing our games — you are placing a significant degree of trust in us. We take that trust seriously.
This Privacy Policy sets out, in plain and transparent terms, the categories of personal data we collect, the purposes for which that data is processed, the legal bases on which processing rests, how long we retain data, with whom we share it, and the rights you hold with respect to your own information. It applies to all Members, visitors, and prospective registrants who access cpo33's platform from any location, including users accessing from Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta, and other cities across Indonesia.
This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which contain additional obligations and commitments that govern your use of the cpo33 platform.
Throughout this Privacy Policy, the following defined terms carry the meanings set out below:
We collect Personal Data across several categories, depending on how you interact with the cpo33 platform:
cpo33 collects Personal Data through the following means:
| Collection Method | Examples |
|---|---|
| Directly from you | Registration form, KYC document upload, deposit and withdrawal requests, support communications, promotional opt-in forms. |
| Automatically via the Platform | Cookies, server logs, device fingerprinting, session tracking, and in-game event logging. |
| From payment processors | Transaction confirmation data from BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and USDT network confirmations. |
| From identity verification partners | KYC screening results, watchlist and sanctions checks, politically exposed person (PEP) database results. |
| From fraud prevention services | Device reputation scores, IP reputation data, behavioral anomaly signals. |
| From game providers | Aggregated session and outcome data from licensed game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft. |
Every processing activity carried out by cpo33 rests on one or more of the following legal bases:
cpo33 uses the Personal Data we collect for the following specific purposes:
cpo33 does not sell your Personal Data to third parties. We share your data only in the following limited and controlled circumstances:
cpo33 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes that may arise. The following retention schedule applies as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal / AML obligation |
| KYC identity documents | Duration of account + 5 years after closure | Legal / AML obligation |
| Transaction records | Duration of account + 5 years after closure | Legal / AML obligation |
| Betting & gaming activity logs | Duration of account + 3 years after closure | Contract / Legitimate interest |
| Support communications | 3 years from date of communication | Legitimate interest / Dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / Legal compliance |
| Technical / session logs | 13 months on a rolling basis | Legitimate interest / Security |
| Self-exclusion records | Indefinite (to prevent re-registration) | Legal obligation / Player safety |
At the end of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents reconstruction. Anonymized, aggregated data may be retained indefinitely for statistical and research purposes without further notice.
cpo33 implements a comprehensive set of technical and organizational measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, or alteration. Key security controls include:
Despite these measures, no data transmission over the internet and no storage system can be guaranteed to be 100% secure. If you become aware of any security vulnerability or suspect that your cpo33 account has been compromised, please notify us immediately at [email protected].
cpo33 uses cookies and similar tracking technologies (including local storage and session storage) to operate the Platform effectively and to improve your experience. The categories of cookies we deploy are described below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your language preference, and enable core platform functions such as the bet slip and deposit flow. | No — essential for the Platform to function. |
| Security | Support fraud detection, duplicate session prevention, and CSRF protection. | No — essential for account and payment security. |
| Performance & Analytics | Collect anonymized data on page load times, navigation paths, and feature usage to help us improve the Platform. | Yes — you may opt out via browser settings. |
| Functional | Remember your display preferences (e.g., odds format, last-visited game category) to personalize your experience. | Yes — disabling may reduce personalization. |
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Instructions for managing cookies vary by browser — consult your browser's help documentation for details.
As a cpo33 Member, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request".
We aim to respond to all privacy rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. Requests are free of charge unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
We may need to verify your identity before acting on a rights request to ensure we do not disclose or delete data belonging to another individual. Identity verification for rights requests typically requires confirmation of your registered email address and one additional piece of identifying information.
The cpo33 Platform is intended exclusively for adults aged 21 years and older. We do not knowingly collect, store, or process Personal Data relating to individuals under the age of 21. If you are under 21, you are strictly prohibited from registering an account or using the Platform in any way.
If cpo33 becomes aware, or has reasonable grounds to suspect, that a Member is under the age of 21, we will immediately suspend the account, void any outstanding bets or bonuses, return any verifiable real-money deposits to their source, and permanently delete the Personal Data associated with the account to the extent permitted by our legal retention obligations.
If you are a parent or guardian and believe that a person under 21 in your care has registered a cpo33 account, please contact us immediately at [email protected]. We also recommend that adults who share devices with minors install reputable parental control software to prevent unauthorized access to gambling platforms.
cpo33 is operated under an international gaming licence and may process or store Personal Data on servers located outside Indonesia. Where Personal Data is transferred to a country that does not provide a level of data protection equivalent to that applicable in Indonesia, we take appropriate safeguards to ensure your data remains protected. These safeguards include:
By using the cpo33 Platform and providing your Personal Data, you acknowledge that your data may be processed internationally as described in this section. If you have concerns about international data transfers, please contact us at [email protected].
cpo33 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered Members by email to the address on file at least 7 days before the updated policy takes effect. For minor clarifications or administrative updates, we may publish the revised version to this page without individual email notification.
The "Last Updated" date displayed at the top of this page always reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the cpo33 Platform after the effective date of any revision constitutes your acknowledgment of and agreement to the updated policy.
A full version history of this Privacy Policy is available on request by contacting our support team. If you do not agree to a revised Privacy Policy, you should close your account before the revised version takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way cpo33 processes your Personal Data, please contact our Data Protection team using the details below. All privacy-related enquiries receive priority routing within our support system.
Every measure we take is designed with one goal: ensuring that your personal data stays safe, private, and firmly in your control.
Every byte of data exchanged between your device and cpo33's servers is protected by bank-grade 256-bit SSL/TLS encryption. Your login credentials, transaction details, and personal information are never transmitted in plain text.
cpo33 does not and will never sell your personal data to advertisers, data brokers, or any third party for commercial gain. Your data is used solely to operate the platform and improve your experience — nothing more.
Internal access to Member data is governed by the principle of least privilege. Only team members whose specific role requires access to a given data category are granted it, and every access event is logged and audited.
We clearly document every processing activity in this Privacy Policy. You will never find cpo33 processing your data for undisclosed purposes. If our practices change in any material way, we notify affected Members by email before the change takes effect.
You hold eight distinct privacy rights — access, rectification, erasure, restriction, portability, objection, consent withdrawal, and protection against automated decisions. Submit any rights request to our support team and receive a response within 30 days.
cpo33's infrastructure undergoes regular penetration testing and vulnerability assessments conducted by independent third-party specialists. Identified risks are prioritized and remediated according to a structured security roadmap.
You now have a clear picture of how cpo33 handles your personal data. Log in to your account and explore Indonesia's most complete online betting experience — from live sports markets and premium slots to live casino tables and sabung ayam. 21+ Only. Play Responsibly.